Juice d.o.o. Methodology
  • Introduction
  • Methodology
    • Agile
    • Scrum
    • Personas
      • Product Owner
      • Project Lead
      • Development Team
  • Planning Process
    • Feature
    • Issues
    • Releases
    • Estimation
    • Resources
    • Planning
    • Book of Rules
    • When its done ?
  • Software Life Cycle
    • Quality Assurance
      • Acceptance testing
      • Test cases
    • Issues & Incidents
    • Refactoring
  • Developer Operations
    • Tiers
  • Support
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On this page
  • Types of Issues
  • The life of task
  1. Planning Process

Issues

Tasks are our smallest entity, describing a requirement, issue, or change request. They are assigned to releases and developers for implementation.

Last updated 4 months ago

Types of Issues

  • Task Implement new functionality

  • Change Describing the change of critical and logical system functionality.

  • Refinement Adjustments on a task, to complete the implementation.

  • Bug A problem rendering the application unusable or generating not expected results or behaviour.

  • Support General support related to functionality or maintenance

The life of task

Tasks are passing through a defined life-cycle of states, allowing us and the client to monitor their progress at any time.

Requirements & Planning

Open - Task was submitted and awaits Review. Review - Currently in review by development team. Hold - Currently not able to realise and for that not yet planable. Feedback - Requires additional information from the client. Pending - Awaiting assignment to an release.

Realisation Planned - Assigned to an release and awaiting development. Development - Currently in development. Testing - In internal quality assurance phase. Done - Task passed internal QA ready to be accepted by the client.

Quality Control Accepted - Passed acceptance from the client and can be deployed on production. Rejected - Failed acceptance and requires refinements. Canceled - Canceled by the client.